Refund policy

You may return the item if you

• change your mind within 30days of purchase
• received damaged product caused by shipping
• are claiming warranty

Please contact our customer service team via message/chat and follow the instruction. Please don’t send the item back before getting advice from us.

If you are returning the item in case of changing mind, you need to return the item with original sealed package so that it can return to the shelf again. Buyer needs to pay the return shipping and once we received the item, it will be assessed and refund will be issued. Please note, a 20% handling and shipping charge will be deducted from the refund though the product was sold as free shipping. This also applies to the order cancelled while in transit.

For other reason of returning like warranty claim, our team will assess the issue and cost of return will be provided if it is found as faulty item. If item found as described in our listing, buyer has to pay the return cost as well as further shipping cost to resend the item.